FAQ

Our products are crafted with high-quality, natural ingredients and advanced formulations designed to deliver effective, visible results while being gentle on all skin types.

Yes, our products are formulated for dry, oily, combination, and even sensitive skin. We recommend performing a patch test before using any new product to ensure compatibility.

No, we are committed to cruelty-free practices, and none of our products are tested on animals.

Yes, all our products are free from parabens, sulfates, and other harmful chemicals, ensuring they are safe for daily use.

Most of our products have a shelf life of 12-24 months. Always check the expiration date printed on the packaging for accurate details.

Apply a few drops to cleansed skin and gently massage into your face and neck. Follow with a moisturizer for enhanced hydration.

Yes, our products are designed to complement each other. For optimal results, follow a skincare routine tailored to your needs, such as cleansing, toning, treating, and moisturizing.

While it’s formulated for night time repair, it can be used during the day for extra hydration. However, we recommend using a product with SPF for daytime protection.

Use it twice daily, in the morning and evening, to cleanse your skin, remove impurities, and maintain a fresh complexion.

Yes, it can be applied to areas with uneven skin tone, such as elbows, knees, and hands.

Store your products in a cool, dry place away from direct sunlight, and ensure caps are tightly sealed to preserve their efficacy.

This cream reduces fine lines, wrinkles, and other signs of aging while nourishing and rejuvenating your skin overnight for a radiant glow.

Visible improvements typically appear within 2-3 weeks of consistent use, with smoother and more hydrated skin.

This cream promotes an even complexion, reduces dark spots, and enhances your skin's natural radiance.

Snail mucin is packed with growth factors that boost collagen production, support skin regeneration, and improve hydration and elasticity.

While it offers excellent sun protection, reapply it after swimming or sweating to maintain its effectiveness.

Yes, many of our products, such as the Snail Mucin Serum and Youth Skin Tonic, are gentle and help improve skin clarity and texture without clogging pores.

Yes, it is formulated to be gentle yet effective. However, we recommend performing a patch test before full application.

While our products are formulated with safe ingredients, we recommend consulting your healthcare provider before using any new skincare products during pregnancy.

Yes, our products are safe for teenagers. We suggest starting with gentle options like the Cleansing Face Wash Youth Skin Tonic and Moisturizer with SPF 35+.

Yes, we prioritize sustainability by using eco-friendly packaging and responsibly sourced ingredients.

We are working towards offering refill options to reduce waste and encourage sustainable practices.

Some products may have a mild, natural fragrance. We avoid using artificial or overpowering scents to suit sensitive skin.

Yes, we provide personalized consultations to help you build a skincare routine tailored to your needs.

Our products are available on our official website and selected retail partners. Visit [www.nefandco.com] for more details.